OUR FACILITY & ENVIRONMENT

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Our  testing environment have the following characteristics.They are professional in appearance, free from distractions and comfortable and have a secure, lockable testing area and are easily accessible to the public.It provides access to people with disabilities, in compliance with local laws and regulations
  • and conform to the test center layout developed & approved by most testing vendors.
  • There is CCTV Security monitoring cameras throughout the testing facility for viewing candidates.
  • Our availability is throughout the week, weekend and evenings also.



We provide the following functional areas:
         
Testing Rooms:
  • Provide direct line of site for Test administrator
  • Provide desks that are conducive for testing
  • Utilize privacy carrels/panels to enhance test integrity and security
  • Ergonomic chairs
  • Secure area for storage of testing materials

Administration/Proctor /Computer Rooms 
  • Provide test administrator observation window to be used for monitoring candidates during testing
  • CCTV for monitoring candidates during testing
  • Administration PC
  • Printer
  • Fax Machine
  • Paper Shredder
  • Telephone
  • Digital Recording Equipment
  • Image Capturing Equipment
  • Secure closet to store server and other hardware equipment
  •  Waiting Room
  • Sufficient space for candidates
  • Permits access to lockable lockers for candidates to securely store belongings
  • Restrooms with ADA accessibility.

OUR TESTING STAFF

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  • Our testing staff are all very professional  and courteous at all times.
  • They create a comfortable, pleasant environment for the candidate.
  • They follow the  candidate check-in and check-out steps as specified by our various vendors and sponsors. Only Certified Administrators may check in candidates for exams.
  • They are trained to Keep all candidate and exam information confidential and locked up in a lockable safe office steel case locker when not in use.
  • They maintain order and quiet in the testing room.
  • They monitor every candidate during every testing session, for the entire testing session.
  • They report all incidents by completing an incident report. They also respond to incident reports when necessary.
  • Test center administrators are responsible for proctoring all exams and enforcing all security procedures.
  • They are also  responsible for managing daily test center communications as well as communications with corporate sponsor and technical support, various managers via telephone, online or via any other medium.

TECHNOLOGY EQUIPMENT

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Admin/Testing Workstations:
  • Display monitors: 17 inch  Flat Screen
  • Display resolution: 1024x768,  32 Bit color
  • Workstation: 1 GHz or faster
  • Operating system: Windows 7 and Windows 10
  • RAM: 4 GB  and above
  • Hard Disk Space:40 GB and above  free disk space
  • Browser: Internet Explorer 10
  • Audio Output capability
  • Internet Access Capability minimum of 6.5 MBPS per each workstation
  • Microsoft .Net 4.0 and Higher
  • Adobe Acrobat 10 or above
  •  Antivirus Software (updated)
  • Network Switches and other peripherals.


OUR TESTING STANDARDS
  • To maintain adequate physical facilities in a location suitable to the requirements of the test center and the needs of examinees, which includes compliance with minimum legal requirements of the Americans with Disabilities Act (ADA).
  • To operate in a diligent manner to promote honesty, integrity, and fairness in all procedures.
  • To operate under the guidelines of equal opportunity, affirmative action, and the ADA, as well as other local, state, and federal regulations.
  • To protect the integrity of the test by following appropriate exam handling and storage procedures and by ensuring vigilant proctoring.
  • To protect the confidentiality and rights of privacy of examinees and staff, defined by FERPA and other regulations.
  • To adhere to program requirements of test sponsors in the administration of specific tests.
  • To adhere to requirements and policies of institutions in the administration of exams and other assessments.
  • To treat examinees in a fair, courteous, professional, and nondiscriminatory manner.
  • To respond to examinee concerns with respect while maintaining the integrity of the test administration.
  • To develop and implement site specific guidelines for test center operations and staff training.
  • To evaluate the programs of the test center in an on-going, systematic, and comprehensive manner.


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