OUR TESTING STANDARDS
- To maintain adequate physical facilities in a location suitable to the requirements of the test center and the needs of examinees, which includes compliance with minimum legal requirements of the Americans with Disabilities Act (ADA).
- To operate in a diligent manner to promote honesty, integrity, and fairness in all procedures.
- To operate under the guidelines of equal opportunity, affirmative action, and the ADA, as well as other local, state, and federal regulations.
- To protect the integrity of the test by following appropriate exam handling and storage procedures and by ensuring vigilant proctoring.
- To protect the confidentiality and rights of privacy of examinees and staff, defined by FERPA and other regulations.
- To adhere to program requirements of test sponsors in the administration of specific tests.
- To adhere to requirements and policies of institutions in the administration of exams and other assessments.
- To treat examinees in a fair, courteous, professional, and nondiscriminatory manner.
- To respond to examinee concerns with respect while maintaining the integrity of the test administration.
- To develop and implement site specific guidelines for test center operations and staff training.
- To evaluate the programs of the test center in an on-going, systematic, and comprehensive manner.